null

Order by Friday, December 3rd, for guaranteed delivery by Christmas.

Production Times

Orders that require items made will be subject to a longer delivery time. Below are our production times, and are in addition to shipping times. Estimates provided at checkout will include production times.

  • Wax Seals, 4-6 business days
  • Wax Stamps, 2-3 business days

Below are our estimated delivery times to receiving your order. They include all handling times and are based on your chosen shipping speed. If you are ordering items that are made to order, we will include those times in your delivery estimate at checkout.

All our orders are shipped from Victoria, BC, Canada.

US (Continental)

Method Time Cost

Standard

3-7 business days

$8 USD, Free Over $50 Spend*

Expedited

3-4 Business Days

$15 USD, $9 Over $50 Spend*

Express

2-3 Business Days

Live Rate*

*Duties on orders under $2,000 are covered by NAFTA. For larger orders you may be subject to additional import duties and taxes that are not covered by Artisaire

Canada

Method Time Cost
Standard

3-7 Business Days

$8 CAD, Free Over $50 Spend
Expedited

3-4 Business Days

$15 CAD, $9 over $50 Spend
Express

2-3 Business Days

Live Rate

Rest of World

Method Time Cost
Economy

4-10 Business Days

Live Rate*

Priority

4-5 Business Days

Live Rate*

* Artisaire will cover import duties for your order. You may be responsible for additional taxes and fees that we are unable to cover.

FAQ's

How are estimated delivery dates calculated?

For most locations you will see an estimated delivery date at checkout. This is an estimate based on the items you are ordering, and your chosen shipping speed. This timeline takes into account weekends as items aren't made, shipped, or delivered on Saturdays or Sundays.

While we do provide a fair timeline for when you can expect your order, there is a chance for delays such as harsh weather, regulations, and order volume that could affect these timelines.

What is your order cut-off time?

Our order cut-off time is 2PM PST.

Orders placed before our cut-off time will start processing same day. Order placed after our cut-off timeline will start processing the next day. The estimated times given at checkout take our cut-off times into account.

For proof approvals: We require an approval by 2PM PST the next business day to stay on the timeline provided at checkout. We will update you of any timeline changes if your approval comes in later.

Do you ship world-wide?

Yes, we ship worldwide. Our primary carrier is UPS.

As we are located in Canada your commercial invoice for your order will be generated in Canadian Dollars (CAD) at the equivalent dollar value of your order placed in USD.

The information entered into the shipping address at checkout will be used on the Commercial Invoice as well as any other shipping documents. We are unable to make any changes on these documents as well as any other order invoices as these are official documents.

Please check with your country's guidelines to ensure that all required information is entered in the shipping address. This may include a VAT number, receiver name, phone number, email, etc.

What happens if I refuse my package?

We work hard to ensure your package arrives in perfect condition, with all your items. If something about your order does not seem right, please accept your package then contact us at info@artisaire.com

If you refuse your package without direction from us you will be responsible for any shipping charges.

I gave the wrong address, how do I fix this?

If you have ordered using the wrong shipping address please contact us as soon as possible. We are only able to make corrections until your order has been shipped.

After your order has been shipped we are unable to re-direct your package, and you will have to place another order.

Do you ship to P.O. boxes?

Unfortunately we are unable to ship to P.O. boxes at this time. We ship our packages via UPS, if you are unable to receive items at your location we can ship to your local UPS access point where you will be able to pick up your package.

Customer Login Close Close
Review your cart Close Close
Your cart is empty
Close Close
Search Close Close