Shipping & Production Times
Orders Without Customized Items
Canada & Continental USA (non-customized)
Product | USPS (USA Only) | Standard (Canada Only) | Expedited | Express |
Wax Seals |
8-12 Business Days |
7-10 Business Days |
5 Business Days |
4 Business Days |
Wax Stamps |
8-12 Business Days |
7-10 Business Days |
5 Business Days |
4 Business Days |
Sealing Wax & Misc. |
7-11 Business Days |
6-9 Business Days |
4 Business Days |
3 Business Days |
Cost |
Calculated At Checkout |
Calculated At Checkout |
Calculated At Checkout |
Calculated At Checkout |
Rest Of World (non-customized)
Product | Economy | Priority |
Wax Seals |
7-10 Business Days |
6-8 Business Days |
Wax Stamps |
7-10 Business Days |
6-8 Business Days |
Sealing Wax & Misc. |
6-9 Business Days |
5-7 Business Days |
Cost |
Calculated At Checkout |
Calculated At Checkout |
Orders With Customized Items
Canada & Continental USA (with customized items)
Product | USPS (USA Only) | Standard (Canada Only) | Expedited | Express |
Wax Seals |
10-14 Business Days |
9-12 Business Days |
7 Business Days |
6 Business Days |
Wax Stamps |
8-12 Business Days |
7-10 Business Days |
5 Business Days |
4 Business Days |
Cost |
Calculated At Checkout |
Calculated At Checkout |
Calculated At Checkout |
Calculated At Checkout |
Rest of World (with customized items)
Product | Economy | Priority |
Wax Seals |
7-10 Business Days |
6-8 Business Days |
Wax Stamps |
7-10 Business Days |
6-8 Business Days |
Cost |
Calculated At Checkout |
Calculated At Checkout |
FAQ's
What are your order cut-off times?
Our order cut-off time is 2PM PST.
Orders placed before our cut-off time will start processing same day. Order placed after our cut-off timeline will start processing the next day. The estimated times given at checkout take our cut-off times into account.
For proof approvals: We require an approval by 2PM PST the next business day to stay on the timeline provided at checkout. We will update you of any timeline changes if your approval comes in later.
Do you ship world-wide?
Yes, we ship world wide and our primary carrier is UPS.
Do I have to pay any taxes or duties?
All ARTISAIRE shipments originate in Canada.
What happens if I refuse my package?
We work hard to ensure your package arrives in perfect condition, with all your items. If something about your order does not seem right, please accept your package then contact us at info@artisaire.com
If you refuse your package without direction from us you will be responsible for any shipping charges.
I gave the wrong address, how do I fix this?
If you have ordered using the wrong shipping address please contact us as soon as possible. We are only able to make corrections until your order has been shipped.
After your order has been shipped we are unable to re-direct your package, and you will have to place another order.
Do you ship to P.O. boxes
Yes, we can ship to a P.O. box if that option with Canada Post populates at checkout. If shipping within Canada and a PO Box address is entered with UPS shipping selection, ARTISAIRE will ship your order with Canada Post. Your estimated delivery date may be subject to change.
Have any questions?
Chat Us: Start Chat
Email Us: info@artisaire.com
Call Us: +1-877-706-4206
COVID-19 and Holiday Shipping Delays
If you are in a rush or have a deadline for your order, we recommend selecting one of our UPS shipping methods for Canada and Continental USA. UPS has been experiencing fewer delays due to COVID-19
*Please note due to the Thanksgiving Holiday on November 26th your order may be delayed 1-2 business days if travelling within the US