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We Promise Your Order Will Arrive Picture Perfect.
We love the way our products add a personal touch in all you do, and we work hard to make sure you enjoy them.
However, we know sometimes mistakes happen. That's why if any order is fulfilled in error or arrives damaged, we will make it right.
At no cost to you, we will replace your order, and send it to you by express shipping within 1 business day.
With Our Product Guarantee, You Can:
- Be confident you are receiving high-quality products that are as you ordered.
- Have peace of mind that if something does happen, we will make it right at no cost to you.
- Know that if our products or service fail to meet our commitments, we will fix the problem immediately.
What To Do If Something Goes Wrong:
Email us at firstname.lastname@example.org with your order number in the subject line, a description of what went wrong, and a photo so we can help.
How long does it take to receive my order?
Pick ups and deliveries are only scheduled Monday to Friday.
- Standard Shipping (4-7 Business Days).
- Express Shipping (2-4 Business Days).
*Shipping times are Within North America only. International times will display at Check Out.
Will I be charged duties or taxes for my order?
Duties and taxes are the responsibility of the recipient. North American orders under $1000 are covered under NAFTA, meaning you will not be charged duties.
Can I return or exchange this item?
Unused stock items (products that have not been personalized) can be returned within 30 days. Please review our return policy.Returns Policy